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KMID : 1033320210110020144
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Global Health & Nursing
2021 Volume.11 No. 2 p.144 ~ p.155
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Task Importance, Performance, and Job Satisfaction of International Health Care Nurses at General Hospitals
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Byun Seo-Hyun
Kim Dong-Hee
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Abstract
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Purpose: This study aimed to understand how international health care nurses working at general hospitals across the country rate various parts of their job in terms of importance and what are the factors that determine their job satisfaction.
Methods: A descriptive study was conducted on 77 nurses in charge of international patient care.
The study duration was more than a year. Data were collected using a self-reported questionnaire and analysed using IBM SPSS Statistics 25.
Results: The average of task importance was 3.75±0.60. The task category “Pre-consultation nursing management” was rated the most important at 4.30±0.64 while “Medical document management” received the lowest score, 3.36±0.85. Among individual tasks, “Checking patient schedules” at 4.44±0.85 scored the highest while the least important task was “Acquiring and managing the equipment necessary for medical treatment”, at 2.95±0.94. In job performance, 84.4% of the nurses performed “Patient counseling” and 80.5% performed “Pre-visit consultation, test reservation, and preparation guide” almost daily. For job satisfaction, “Display of professional competence” scored the highest and “Recognition from the organization and professional achievements” had the lowest score.
Conclusion: It is necessary to develop guidelines and training materials for international health care nurses.
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KEYWORD
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Global health, Nurse, Job performance, Job satisfaction, Medical tourism
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